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January 25, 2015

Customer Service

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... Speak We Listen We Act.

The The UBA Customer Fulfillment Center is a 24/7 one-stop-shop to help you with your enquiries, complaints and requests on our products and services. It is manned by skilled and effective agents to accurately deliver high quality service to UBA customers and prospects alike. 

We offer services that meet our customers’ everyday banking needs such as:

·         Account  balance inquiries

·         Information on UBA product and services

·         ATM card block request

·         Card transaction disputes

·         Online banking inquiries

·         Stop cheque instruction

·         Statement of account request

·         Card PIN re-issue request

·         Online banking password reset

·         Resolution ofcomplaints that span across our different products and services.

If you have an enquiry, request, complaint or suggestion, please call us on

·         +417715100

or email

Review our Frequently Asked Questions. 

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