ADVANCED BANKING- UBA’S LEO ON APPLE BUSINESS CHAT

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In May, we announced that Leo will be available to
customers on Apple Business Chat, a new way for users to communicate directly
with businesses using the Messages app on iPhone and iPad.
As a brand focused on
providing excellent customer experience, we are always looking for new ways to
serve our customers easily and on time. 
UBA customers can use Apple Business Chat to open
an account, buy airtime, check account balance, make account transfers and pay
bills as today, we launched
Leo, its artificial intelligence bot, on Apple
business chat to help merchants drive their businesses.

Speaking
at the launch at the UBA House Marina, Lagos, the GMD, Kennedy Uzoka, said with
Leo now on all IOS devices in English, we plan to launch in all other languages
across the African countries in October, 2019.
With Business Chat, customers can always reach a
live person and are always in control of whether they share any contact
information with a business.
To start Apple Business Chat, customers can click
the ‘Chat with Messages’ button on UBA’s website or in mobile banking app,
available in the App Store or on this link: 
http://tinyurl.com/yyk6azbn.

A conversation with UBA’s agents will open
instantly in the Messages app, and users can take their time responding when
it’s convenient.
Apple Business Chat is available in beta for users
and businesses around the world, and is built into iOS 11.3 and higher.
For more information, visit:
apple.com/ios/business-chat.

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