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BE THE REASON FOR THE SMILE

    An old man saw a scorpion drowning and decided to pull it out from the water. He calmly extended his hand to reach the creature but...

BUSINESS READS

The Seven Habits of Highly Effective People By Stephen R. Covey In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated approach to solving personal and...

TEXTING WHILE DRIVING, A FATAL INDULGENCE

Image credit: mrcellphonerepair.com A teenage girl is ‘chatting’ on her phone as she walks down the street. She seems so engrossed in this activity that she fails...

6 WAYS TO IMPROVE INTERNAL CUSTOMER SERVICE

Image credit: directsellingnews.com “If you are not serving the customer, your job is to be serving someone who is” - Jan Carlzon Most people think customer service is applicable...

BUSTS AND BOOMS

Image credit: acting-man.com   So how do you cope with straitened economic times? Do you shake your fist in anger at the past or even current government or...

THE VIRTUE CALLED COMPASSION

  Compassion is a response to the suffering of others that motivates a desire to help. However, compassion should not be confused with sympathy or empathy. To...

BUILDING THE “EXCELLENT” YOU

Customer service has become a central focus of management strategy as companies strive to achieve excellence in the increasingly competitive market place. It is indeed the...

THE LEADER IN YOU

How do you build the leader in you? Can leadership characteristics be acquired? Warren Bennis, author of the leadership classic, On Becoming Leader, says “Leadership is...

Changing the Narrative on Africa in a Changing Administration-Tony O. Elumelu

CHANGING THE NARRATIVE ON AFRICA IN A CHANGING ADMINISTRATION delivered By Tony O. Elumelu, CON, at the Opportunity Africa Conference Wilmington, Delaware, USA Friday, September 16, 2016    Senator Christopher Coons Former State Representative Don Blakey; Distinguished speakers and guests; Ladies and Gentlemen. I...

Mainstreaming Entrepreneurship and Africapitalism:

Mainstreaming Entrepreneurship and Africapitalism: A New Approach to Commercially Engaging Africa and Overcoming its Economic and Development Challenges     §  It is an absolute honour for me to be invited...
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