UBA Launches World Class Experience Centre
On 14th August, 2022, UBA launched a world class Experience Centre in Transcorp Hilton Hotel, Abuja, Nigeria at the Group Chairman’s Retreat which had in attendance, the bank’s executive management team.
The innovative centre boasts a holographic receptionist and self-service kiosk, card dispensing machine, and card withdrawal and deposit machines. In addition, the UBA Experience Centre provides a lounge and coffee station for visitors, interactive screen displays for products and services as well as other entertainment menus and free WIFI to access UBA services.
The Group Chairman, Tony Elumelu explained that as always, the bank has been consistent in introducing numerous innovative products and services with customer satisfaction in mind.
According to Elumelu, UBA has invested significantly in cutting edge technology in a bid to boost its overall services to customers and meeting their needs at every touch point. He further stated that “the UBA Experience Centre is a further demonstration of the bank’s unalloyed commitment to ensuring premium services as well as reaffirming its customer focused culture globally”.
Oliver Alawuba the Group Managing Director also reiterated the bank’s commitment to being the flagship of innovations in the African banking space while also stating that the new experience centre would go a long way towards complementing the bank’s offerings to customers visiting the hotel and beyond.
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