About UBA
With a history of over 7 decades, UBA is one of the leading and most recognised banks to originate from sub-Saharan Africa. UBA has growing operations in 20 African countries, the UK, USA, UAE and a representative office in France.
Decades of uninterrupted banking operations
For more than seven decades, we have been providing superior financial services to small businesses, corporations, governments, institutions and individuals globally.
Africa's global bank
United Bank for Africa (UBA) is Africa’s Global bank with a rich history spanning over seven decades. The bank which is headquartered in Lagos, Nigeria, is one of the most recognised financial institutions to originate from Sub-Saharan Africa with thriving operations in 20 African countries – Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’lvoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia.
UBA also operates in the United Kingdom and France and we are the only sub Saharan African bank with a deposit taking license in the USA. We officially opened for business in Dubai, the United Arab Emirates in 2022.
We have proven expertise and capacity
UBA provides corporate, commercial, SME, consumer and personal (retail) banking services to more than 25 million customers, served through diverse channels: over 1,000 business offices and customer touch points with 2,669 ATMs, 87,223 PoS, and robust online banking services. Additionally, UBA offers pension custody and related services.
The bank has proven expertise and capacity in key sectors of economies across Africa, especially in Oil and Gas, Infrastructure Finance, Agric, and Commodity/Export, and this positions us as a preferred partner for structured solutions to key governments and corporates operating in/into Africa.
Our Mission
To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and by building an enduring institution.
Our Vision
To be the undisputed leading and dominant financial services institution in Africa.
Message from the Group CEO
Our primary business strategy is to continue to focus on the customer – the undisputed employer.
To achieve the above, our esteemed customers and the dedicated workforce are very critical to us even with the best of processes and technology. We are committed to ensuring a positive experience for our customers across all our touch points. We will continuously strive to simplify and streamline our process and ensure systems stability and reliable IT architecture to support our operations. We will proactively interrogate our systems, services and resources in order to constantly surpass the expectations of our customers.
We will continue to make significant investments in training and development, nurturing our talents and unceasingly create excitement within the Group by rewarding excellent performance via promotion, recognition and other forms of rewards.
Everything we do, we will do it well – Execution!
Oliver Alawuba (Group Managing Director)
Our Strategic Intent
Our primary strategy is to focus on the customer and this informs our Customer First (C1st) philosophy which ensures that we always put our customers first. The bank achieves this through the deployment of three key levers – People, Process and Technology – to give our customers the best offerings and services. Our business strategy is built on being the bank of choice for individuals and businesses across the African continent and for those who are wishing to do business in Africa.
UBA emphasises the core values of Enterprise, Execution and Excellence and aims to be the leading financial services institution as well as the undisputed Sustainable Financial Institution in Africa.
The Bank’s strategic goal is to be a dominant leader in all the markets and geographies where we operate; to be the payment rail for funds and trade flows into and out of Africa and to be present in key global financial centres to foster our Africa reach.
We offer the following services and solutions: Trade & Treasury Products, Digital Banking, Corporate Solutions, amongst many others.
About UBA Brand
UBA continues to enjoy an international reputation for excellence as a result of its commitment to constant innovation as a means of enhancing the image of the brand. The brand’s corporate identity rests on our core values. The UBA logo is distinctive, simple, elegant, vibrant and memorable.
History
UBA has over 7 decades of providing uninterrupted banking operations, dating back to 1949 when the British and French Bank Limited (BFB) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French Bank, with shares held by Banque Nationale de Crédit and two British investment firms, S.G. Warburg and Company and Robert Benson and Company.
A Statement From The Group Managing Director/CEO
Our strategic intent is to be the leading financial services institution in Africa by 2020. Our corporate statement focuses on how we intend to drive this; the statement ‘Excellent Services… Delivered’ demonstrates the required focus on our customer regardless of sector or segment.
To further re-enforce this, we have introduced a new set of company values – Enterprise, Excellence and Execution. These values drive the behaviour of over 20,000 direct and support staff across the globe in our organization.
As GMD/CEO of this trusted bank, my focus is on ensuring we:
- – Place the customer first always
- – Work with motivated and productive people; and
- – Consistently create value for all our stakeholders
UBA is Africa’s global bank and our promise is to continue to work hard to remain relevant in a fast and changing world. Having the right technology, channels and platforms to deliver the ease of banking to all our customers regardless of size or objective. We want to be the bank for generations, both young and old alike.– Kennedy Uzoka
Enterprise, Excellence and Execution. These values drive the behaviour of over 20,000 direct and support staff across the globe.