Our strategic intent is to be the leading financial services institution in Africa by 2020. Our corporate statement focuses on how we intend to drive this; the statement ‘Excellent Services… Delivered’ demonstrates the required focus on our customer regardless of sector or segment.

To further re-enforce this, we have introduced a new set of company values – Enterprise, Excellence and Execution. These values drive the behaviour of over 20,000 direct and support staff across the globe in our organization.

As GMD/CEO of this trusted bank, my focus is on ensuring we:

• – Place the customer first always
• – Work with motivated and productive people; and
• – Consistently create value for all our stakeholders

UBA is Africa’s global bank and our promise is to continue to work hard to remain relevant in a fast and changing world. Having the right technology, channels and platforms to deliver the ease of banking to all our customers regardless of size or objective. We want to be the bank for generations, both young and old alike.– Kennedy Uzoka