Double the
Experience
the new UBA
Mobile App
Introducing the new UBA Mobile App
Made for you
Everything to make your life easier

Control
Manage all your accounts, cards, bills and more from a single dashboard.

Support
Sort out transaction disputes and locate a branch or ATM close to you with the UBA Mobile App.

Flexibility
Wherever you are, whenever it may be, you are never without options; everything you need is right there.

We are here to help
Everything to make your life easier

- Migration
- Registration
- Others
- Troubleshooting
Migration
Yes. All users on the new platform will be subject to a default limit of N200k. They can however increase their limits via self service with their securepass.
Your transfer beneficiaries from the old App for UBA to UBA and UBA to Other Bank transactions will be moved to the new platform once you
onboard and you can also add more
When you change your device, you may be prompted to authenticate on the new device, simply proceed with the instructions.
Note: You will be able to add your profile on up to 2 devices for
flexibility. You may also delete devices from the manage
devices and sessions tab under the settings
Registration
To do this, click on the Sign up tab, you will have options to sign up using:
1.UBA debit card
2. Activate with *919# pin
3.Acct Number + securepass
4 Use Activation code
5. Branch Activation code- for in-branch sign up
The new App allows you to choose your username. You can choose anything you want to use.
Others
After you log in to the app, proceed to Request bank Statement under More-> Products &services to send your statement to your email, a financial institution or an
embassy
Thank you for your interest in UBA and our Mobile App. Please visit the Apps stores to rate the App (we expect to have your 5 *****) and state your review to encourage others to also download the app and enjoy its awesomeness.
Basic Tips
- If you don't receive email notifications, you may sign in to the app to update your email address under 'my profile'
- Always check to ascertain you have a strong internet connection. You can confirm this by going to fast.com on your browser to view your network speed.
- Ensure you have the latest build of the app installed due to bugs that may have been fixed in the updated app.
- Additionally, you can turn on auto-updates for all your apps in your Play Store settings so that way you don't have to check to make sure you're up-to-date with our app.
- You may contact us via our inbox feature to complaints or make enquiries.
- If you don't receive our push notifications, please go to your app settings and permit notifications.
- Ensure you wave your hand just above the sensor to (un)mask your account balance.
- If your app information isn't updating or a feature is not functioning, you can try to log out and log back in to the app to reset the data.
- If you encounter any teething challenges, you may uninstall and re-install the app. This will make sure you have a clean install and will refresh the link between the app and your device.
Are you looking for information about services, products or your account?
Please choose your local UBA Website