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Cameroon
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RDC
Cote d'ivoire
Gabon
Ghana
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UAE
Self Service
Banking at your finger tips
With our digital channels, most of the things you come to do at the bank can be done yourself.
General Account Statement
- On Leo, send ACCOUNT STATEMENT and follow the prompts. Please note that you would have to enroll first.
- For Mobile Banking, click on self-service and choose bank statement option to generate a statement up to a year.
- On UBA Internet banking, click on the My Bank Statement option, choose a date range within one year and download.
Check Balance
- Send CHECK BALANCE to Leo, authenticate with your PIN and get your account balance.
- On Mobile Banking, log in, select banking and view your account balance on the dashboard.
- For UBA Internet Banking, log in and view your balance on the dashboard.
- Dial *919*00# on your registered phone to get your balance. Please note that you would have to enroll first.
Get Account Number
- Send ACCOUNT NUMBER to Leo on Facebook. Please note that you would have to enroll first.
- On Mobile Banking, click on settings and choose the App appearance option and unmask your account number.
- For UBA Internet Banking, log in and view your account number on the dashboard.
Freeze Account
- Send FREEZE ACCOUNT to Leo.
- Dial *919*9# to freeze your account
Block Card
- Send BLOCK CARD to Leo on Facebook and WhatsApp and block your card.
- Dial *919*10*#, follow the prompt and block your card.
- On Mobile Banking, choose the self-service option from the menu and block your card.
Reset password on Internet Banking
- On the UBA Internet Banking landing page, click on the forgot password option and follow the prompts.
Get Internet Banking User ID
- On the UBA Internet Banking landing page, click on the forgot User ID option and follow the prompts.
Increase transaction limit
- On Mobile Banking, choose the self-service option from the menu, select transaction limit and follow the prompts.
Account Opening
- On Leo, send ACCOUNT OPENING on Facebook or WhatsApp and follow the prompts.
- Dial *919*20# to open an account. Please note that you would have to enroll first.
- Visit aop.ubagroup.com to open an account.
- On Mobile Banking, choose the self-service option from the menu, click on new account request and follow the prompt.