Help Centre

The UBA Customer Fulfillment Center is a 24/7 one-stop shop to help you with your inquiries, complaints, and requests for our products and services.

You Speak, We Listen, We Act.

It is manned by skilled and effective agents to accurately deliver high-quality service to UBA customers and prospects alike.

Branch Opening Hours

Your convenience remains our utmost priority and our promise to you is that we will always put your needs first.

Although we have revised our branch opening hours, our digital channels: Leo, Mobile app, Internet Banking, *919# and ATMs are available for all your banking needs. Our 24/7 Customer Fulfilment Centre is also accessible if you would prefer to speak with a Customer Experience Expert.  

As your financial services partner, we remain committed to always providing you with exceptional service and will continue to innovate to serve you better. 

Remember, if you have any enquiries, please call our 24/7 Customer Fulfilment Centre (CFC) on 01-280882207002255822 or send an email to cfc@ubagroup.com.

Notice of Early Closure

Please be informed that some of our branches will now close earlier for the safety of our customers and employees.

Notice of Early Closure

Please be informed that some of our branches will now close earlier for the safety of our customers and employees.

1A FACTORY ROAD ABA8am to 3pm
1 FACTORY ROAD UMUAHIA8am to 4pm
21 FAULKS ROAD ABA8am to 4pm
9 OKIGWE RD ABA
8am to 3pm
5 FACTORY ROAD ABA
8am to 4pm
68 ABA ROAD UMUAHIA
8am to 3pm
146-148 ABA-OWERRI RD ABA8am to 4pm
3A CEMETRY ROAD ABA8am to 4pm
31 ASA ROAD ABA 8am to 4pm
AbujaWuse – 52, Adetokunbo Ademola Wuse II8am to 3pm
NASS Complex 3 Arms Zone Maitama8am to 3pm
PLOT 1347 AHMADU BELLO WAY, ABUJA8am to 3pm
1 JULIUS NYERERE ASOKORO,ABUJA8am to 3pm
Abuja – 18 Adetokunbo Ademola Wuse Ii8am to 3pm
National hospital8am to 3pm
39 Faskari St Area 3 Garki, Abuja, Nigeria8am to 3pm
1 aguiyi ironsi street maitama8am to 3pm
UBA OWENA HOUSE8am to 3pm
Court of appeal complex abuja8am to 3pm
Ap Plaza Adetokubo Ademola Wuse8am to 3pm
Plot 701 Usuma Maitama Abuja8am to 3pm
NASS Senate8am to 3pm
MaitamaPrestige – Maitama,Uba-Prestige Bank8am to 3pm
Fed min of justice Abuja8am to 3pm
Nnamdi Azikwe intl Airport . Abuja8am to 3pm
GCB-Ahoada Cl Off Emeka Any St8am to 3pm
Imani Estate-Maitama Abuja8am to 3pm
Silverbird Galleria Abuja8am to 3pm
Gwarimpa8am to 3pm
Aminu kano Abuja8am to 4pm
NNPC Towers,Abuja8am to 4pm
Wuse Zone 48am to 3pm
Gwagwalada8am to 3pm
Gateway8am to 3pm
Mogadishu8am to 3pm
Area88am to 3pm
Waec8am to 3pm
Koforidua8am to 3pm
Kuje8am to 3pm
Kubwa8am to 3pm
Lugbe8am to 3pm
Utako8am to 4pm
42 Gladima Amnu Wy Jimeta Yola8am to 3pm
36 Gal. Aminu Way Jimeta Yola8am to 3pm
56, Ahmadu Bello Way8am to 3pm
ABAK RD8am to 3pm
NWANIBA8am to 3pm
AKA ROAD8am to 4pm
ORON8am to 3pm
IKOT ABASI8am to 3pm
EKET8am to 3pm
IKOT EKPENE8am to 3pm
UDO UDOMA8am to 3pm
MOBIL QIT8am to 1pm
37 NEW MARKET ROAD 8am to 3pm
2 Ziks Avenue Awka8am to 3pm
16 PORTHARCOURT ROAD8am to 3pm
STATE SECRETARIAT BUILDING, AWKA8am to 3pm
30A PORTHARCOURT ROAD8am to 3pm
40 New Market Road Onitsha8am to 3pm
EWULOBIA ROAD AGULU8am to 3pm
22 Edo Ezemewi rd, Nnewi8am to 3pm
ENUGU-ONITSHA EXPRESS AWKA8am to 3pm
Nnamdi Azikiwe University Awka8am to 3pm
4 Okosis lane Nkpor8am to 4pm
8B NEW MKT ROAD ONITSHA8am to 4pm
52 PORTHARCOURT ROAD8am to 4pm
New Tyre Nkpor8am to 4pm
OGIDI BO8am to 4pm
96B IWEKA ROAD 8am to 4pm
ONITSHA BRIDGEHEAD 49 UGA8am to 4pm
3A BIDA ROAD ONITSHA8am to 4pm
motorcycle spare parts8am to 4pm
Relief Mkt8am to 4pm
UGWUAGBA OBOSI8am to 4pm
Electronics MKT 8am to 4pm
6, Oraifite‑Ogbufor Rd, Nnewi8am to 4pm
UKPOR8am to 1pm
37, Abdulkadir Ahmed Way8am to 3pm
10, Bank Road Commercial Area8am to 3pm
NINGI8am to 1pm
PLOT A59 SWALI RD YENAGOA, BAYELSA8am to 3pm
ABRAKAERE HOUSE8am to 3pm
FEDERAL UNIVERSITY OTUOKE8am to 3pm
ONOPA8am to 3pm
OTUOKE BO8am to 1pm
MAKURDI18am to 3pm
MAKURDI28am to 3pm
NORTH BRIDGE8am to 3pm
ZAKI BIAM8am to 1pm
IGUMALE8am to 1pm
OJU8am to 1pm
GBOKO8am to 3pm
OTURKPO8am to 3pm
8, Baga Road, Maiduguri, Borno8am to 3pm
Baga Road Maiduguri8am to 3pm
24 Sir Kashim Ibrahim, Maiduguri8am to 3pm
Monday Market PMB 1303 Maiduguri8am to 3pm
2 Sir Kas Ibrahim Road Maiduguri8am to 3pm
Gombi Road, PMB 1501, Biu, Borno8am to 1pm
15 CALABAR8am to 4pm
12 CALABAR RD8am to 3pm
IKOM8am to 3pm
14 CALABAR RD8am to 4pm
Warri 18am to 3pm
Asaba 18am to 3pm
Warri 28am to 3pm
Agbor8am to 3pm
Asaba 28am to 3pm
Abbi8am to 1pm
Effurun 18am to 3pm
Sapele 18am to 3pm
Warri 38am to 4pm
Asaba 38am to 3pm
Isse-luku8am to 1pm
Sapele 28am to 3pm
Effurun 38am to 3pm
Oghara8am to 3pm
Abraka8am to 1pm
Ughelli8am to 3pm
PTI8am to 3pm
KM43 Abakaliki Rd, Ebonyi8am to 3pm
3 Zik Avenue Abakaliki, Ebonyi8am to 3pm
3 Ogoja Road Abakaliki, Ebonyi8am to 3pm
4B Ogoja Road Abakaliki, Ebonyi8am to 4pm
AUCHI8am to 3pm
EKPOMA8am to 3pm
AKPAKPAVA 28am to 4pm
UGBOWO 18am to 4pm
AKPAKPAVA 18am to 4pm
UGBOWO 28am to 4pm
SAKPONBA8am to 4pm
UPPER SAKPONBA8am to 4pm
UPPER MISSION8am to 4pm
IKPOBA HILL8am to 4pm
SAPELE ROAD8am to 4pm
EKENWAN ROAD8am to 4pm
TEXTILE MILL ROAD8am to 4pm
AIRPORT ROAD8am to 4pm
UROMI8am to 1pm
58 AYEGUNLE STREET AGBADO8am to 1pm
OYE EKITI8am to 1pm
UNAD8am to 3pm
NEW SECRETARIAT ROAD, ADO EKITI8am to 4pm
ADO EKITI  28am to 4pm
53 Okpara Avenue, Enugu8am to 3pm
Ebeano Housing Estate Enugu8am to 3pm
20 Okpara Avenue, Enugu8am to 3pm
10 Station Road Enugu8am to 3pm
9th Mile Corner Enugu8am to 1pm
UNEC Enugu Campus,  Enugu8am to 3pm
143 Agbani Road, Enugu8am to 3pm
49 Nike Resort Road, Enugu8am to 3pm
UNN Nsukka CAMPUS8am to 3pm
Independence Layout, Enugu8am to 3pm
36 Keyentta St, Uwani Enugu8am to 4pm
Ogbette Market8am to 4pm
Garriki Enugu8am to 3pm
UNN Nsukka TOWN8am to 4pm
Uburu Branch8am to 1pm
Lemeridien Hotel Area 8 Garki8am to 3pm
Ceddi Plaza8am to 3pm
Nawa Complex8am to 3pm
Powa Plaza8am to 4pm
Biu Road, Gombe8am to 3pm
8, New Market Road Off Biu Road Gombe8am to 3pm
Ashaka8am to 1pm
60 WETHERAL ROAD OWERRI8am to 4pm
34 DOUGLAS ROAD OWERRI8am to 4pm
UMUAKA BO8am to 1pm
EKE AHIARA MBAISE8am to 1pm
3A ASSUMPTA AVENUE OWERRI8am to 4pm
 44A GOVT STATION ROAD ORLU
8am to 1pm
 4 MBARI STREET OWERRI
8am to 4pm
 NWAORIEUBI BO8am to 1pm
Dutse8am to 3pm
Hadejia8am to 3pm
4 ALI AKILU ROAD, KADUNA8am to 3pm
3 YAKUBU GOWON WAY, KADUNA8am to 3pm
KACHIA ROAD, KADUNA8am to 4pm
TUDUNWADA8am to 4pm
161-162 SOKOTO RD, OPP. ABU SAMARU8am to 3pm
14 OGBOMOSHO RD, KADUNA8am to 4pm
NNAMDI AZIKIWE EXPRESS WAY, KADUNA8am to 3pm
ZARIA ROAD, KAWO KADUNA8am to 3pm
A1 AHMADU BELLO WAY, KADUNA8am to 3pm
F11 KADUNA ROAD, ZARIA8am to 3pm
KM 16, NNPC DEPOT, KADUNA8am to 3pm
ZONKWA8am to 1pm
F1 KADUNA ROAD, ZARIA8am to 4pm
KAFANCHAN8am to 3pm
MOGADISHU LAYOUT, KADUNA8am to 3pm
Sharada Ind Estate8am to 4pm
Post Office Road8am to 3pm
Plaza – Kantin Kwari8am to 3pm
Rano Mai deribe8am to 1pm
Niger Street8am to 4pm
4B  Bank Road8am to 3pm
Bello Road8am to 4pm
France Road8am to 4pm
Murtala Mohammed Way8am to 4pm
Ado Bayero8am to 4pm
BUK8am to 3pm
Hotoro8am to 4pm
Airport8am to 4pm
KATSINA 18am to 3pm
FUNTUA8am to 3pm
KATSINA 28am to 3pm
DUTSINMA8am to 1pm
BIRNIN-KEBBI8am to 3pm
ARGUNGU8am to 3pm
LOKOJA18am to 3pm
LOKOJA38am to 3pm
LOKOJA28am to 3pm
LOKOJA48am to 3pm
AJAKOTA8am to 1pm
ODE-ERE8am to 1pm
IDAH8am to 3pm
OBAJANA8am to 1pm
OKENE8am to 1pm
ANKPA8am to 1pm
ANYINGBA8am to 1pm
KABBA8am to 1pm
EGOSI8am to 1pm
OJA OBA8am to 4pm
UNITY8am to 3pm
OFFA8am to 3pm
ILORIN 28am to 3pm
TAIWO8am to 3pm
ILORIN 18am to 3pm
UNILORIN8am to 3pm
ESIE8am to 1pm
46, WAREHOUSE ROAD APAPA8am to 3pm
NNS QUORRA8am to 3pm
27, WHARF ROAD APAPA8am to 3pm
300,WHARF ROAD APAPA LAGOS8am to 3pm
9 WHARF ROAD APAPA8am to 3pm
10 CAUSEWAY IJORA8am to 3pm
10 ABEBE VILLAGE ROAD, IGANMU8am to 3pm
11-13 WAREHOUSE ROAD APAPA8am to 3pm
BURMA ROAD APAPA8am to 3pm
ASPAMDA PLAZA TRADEFAIR 28am to 4pm
8, OJO-IGBEDE ROAD8am to 4pm
3 AGUDOSI STR ALABA INTL MKT8am to 4pm
BBA ,ATIKU ABUBAKAR HALL8am to 4pm
OKOKOMAIKO8am to 4pm
SEME BORDER8am to 3pm
LASU CAMPUS OJO TOWN8am to 3pm
BADAGRY8am to 3pm
NAVY TOWN8am to 3pm
OKOTA8am to 3pm
21, ROAD FESTAC 8am to 3pm
23 RD. BY 72 JUNCTION,FESTAC8am to 3pm
55 Marina, Lagos8am to 3pm
97-105 Broad Street8am to 4pm
12/14 Broad street8am to 3pm
53 Marina8am to 3pm
IGBOSERE8am to 4pm
21 OBUN EKO IDUMOTA8am to 4pm
28 OBUN EKO IDUMOTA8am to 4pm
43 IDUMAGBO8am to 4pm
KAKAWA B/O8am to 4pm
DOCEMU8am to 4pm
20 IJAIYE STR 8am to 4pm
144 NNAMDI AZIK 8am to 4pm
IDUMOTA 1-17 EREKO 8am to 4pm
ISSA WILLIAMS 8am to 4pm
23 OKE ARIN 8am to 4pm
MARINE VIEW 8am to 3pm
OGUNLANA8am to 3pm
BODE THOMAS8am to 3pm
LUTH8am to 3pm
ODUNADE8am to 4pm
66, LAWANSON8am to 4pm
BABS ANIMASHAUN8am to 4pm
WESTERN AVENUE8am to 4pm
IPONRI8am to 4pm
AWAYE8am to 4pm
Ilupeju8am to 4pm
Agric BO8am to 3pm
PALMGROVE8am to 3pm
KETU8am to 3pm
OYINGBO8am to 4pm
UNILAG8am to 3pm
APAPA ROAD8am to 4pm
ONIPANU8am to 3pm
HERBERT MACAULAY8am to 3pm
OGUDU8am to 3pm
Ikorodu8am to 3pm
Anthony8am to 3pm
OJUELEGBA 18am to 3pm
ODONGUNYAN8am to 3pm
IKOSI8am to 3pm
Gbagada Express8am to 3pm
Ifako8am to 3pm
Ojuelegba 8am to 4pm
AWOLOWO RD FALOMO 8am to 3pm
OBALENDE 8am to 3pm
DOLPHIN ESTATE 8am to 3pm
80A LEKKI ADMIRALTY LEKKI PHASE 1 8am to 4pm
NO.2 CHEVRON DRIVE LEKKI PENNISULA, LEEKI 8am to 3pm
km 18 lekki 8am to 4pm
IKOTA SHOPPING COMPLEX 8am to 4pm
17 Lagos Road, EPE 8am to 3pm
BADORE AJAH 8am to 4pm
33B bishop aboyade cole 8am to 3pm
1115A ADEOLA ODEKU VI 8am to 3pm
11 ADETOKUNBO ADEMOLA 8am to 3pm
277A, AJOSE ADEOGUN STREET V/I,LAGOS 8am to 3pm
11B, AKIN ADESOLA STR, VI 8am to 3pm
1662 OYINJOLAYEMI B/O 8am to 3pm
ADEYEMO ALAKIJA 8am to 3pm
1607 Adeola Hopewell Street Vi, Lagos 8am to 3pm
22B, IDOWU TAYLOR, V.I, LAGOS 8am to 3pm
24 IDOWU TAYLOR STR V.I. LAGOS 8am to 3pm
147 Ladipo St Matori Mushin, Lagos8am to 3pm
128 Isolo Rd, Mushin, Lagos8am to 3pm
74 Ikotun-Idimu Rd Ikotun, Lagos8am to 3pm
21 Fatai Atere Road, Mushin, Lagos8am to 3pm
20, Palm Avenue Mushin, Lagos8am to 3pm
133,Ejigbo Ikotun Rd,Ejigbo, Lagos8am to 3pm
85, Abeokuta Express Way, Dopemu, Lagos8am to 3pm
473B,Abeokuta Express Rd, Lagos8am to 3pm
101, Abeokuta Expressway Dopemu, Lagos8am to 3pm
96 Iju Road, Lagos8am to 3pm
25/27A Charity Raod, New Oko-Aba Agege, Lagos8am to 3pm
Akowonjo-Egbeda Rd, Lagos8am to 3pm
241 Old Ipaja Road, Near NYSC, Iyana Ipaja, Lagos8am to 3pm
Ire-Akari Iyana Isolo, 142/146 Oshodi/Apapa Expressway Lagos8am to 3pm
10, Osolo Way, Lagos8am to 3pm
20A,Oshodi-Apapa Expressway, Lagos(Main Office)8am to 3pm
1 Taylor Road, G. Cappa Iddo, Lagos8am to 3pm
810-811 Bank Road Daleko, Mushin, Lagos8am to 3pm
20A,Oshodi-Apapa Expressway, Lagos(Cash Office)8am to 3pm
Oba Akran 28am to 3pm
Oba Akran 18am to 3pm
Oba Akran 38am to 3pm
Adeniyi Jones8am to 3pm
Acme8am to 3pm
Oregun8am to 3pm
Oluwalogbon8am to 3pm
Alausa8am to 3pm
Berger8am to 3pm
Ojodu 28am to 3pm
Computer Village8am to 4pm
Ogba8am to 3pm
Ojodu 18am to 3pm
Allen 18am to 4pm
Allen 28am to 4pm
Ibafon8am to 3pm
NAF Base8am to 3pm
MMIA8am to 3pm
Ikeja GRA8am to 3pm
Maryland8am to 3pm
Simbiat Abiola8am to 4pm
Nassarawa8am to 3pm
Keffi8am to 3pm
Akwanga8am to 3pm
Lafia8am to 4pm
Mararaba8am to 4pm
Wamba8am to 1pm

 

MINNA28am to 3pm
LAPAI10am to 2pm
NEW BUSSA8am to 3pm
MOKWA8am to 3pm
KUTIGI8am to 1pm
WUSHISHI8am to 1pm
MINNA18am to 4pm
KONTAGORA10am to 3pm
Suleja8am to 3pm
ILARA MOKIN8am to 1pm
AKUNGBA8am to 1pm
ADO OWO RD, OPP FIRE BRIGADE AKURE8am to 3pm
OKITIPUPA ROAD ORE8am to 3pm
AGBOGBO OKE YABA ONDO8am to 3pm
AKURE-ILESHA WAY, AKURE8am to 3pm
ARAKALE  8am to 3pm
ACOE ONDO8am to 3pm
BROAD STREET, OKITIPUPA8am to 3pm
ALAGBAKA8am to 3pm
AGBARA8am to 3pm
OTTA 38am to 3pm
OTTA MAIN8am to 3pm
IDIROKO BORDER8am to 3pm
AKUTE8am to 3pm
CANAANLAND8am to 3pm
ILARO8am to 3pm
ABEOKUTA 18am to 3pm
ABEOKUTA 28am to 3pm
OSIELE8am to 3pm
IJEBU-ODE8am to 3pm
SAGAMU8am to 3pm
RCCG8am to 3pm
IBAFO8am to 3pm
BABCOCK8am to 3pm
OYAN MARKET SQUARE8am to 1pm
IREE8am to 1pm
GCB ILESA8am to 1pm
ADETI8am to 3pm
OAU8am to 3pm
31 OBAFEMI AWOLOWO WAY OSOGBO8am to 4pm
OPPOSITE OSOGBO CITY HALL, OSOGBO8am to 4pm
IWO RD 28am to 3pm
OGBOMOSHO 8am to 3pm
IWO RD 18am to 3pm
OYO 8am to 3pm
GBAGI 8am to 4pm
IWO RD 3 8am to 3pm
LAUTECH  8am to 3pm
BODIJA 8am to 3pm
DUGBE 1 8am to 3pm
APATA 8am to 3pm
CHALLENGE 8am to 4pm
UCH8am to 1pm
DUGBE 2 8am to 4pm
MOLETE 8am to 3pm
SAKI 8am to 1pm
ISEYIN 8am to 1pm
47 Murtala Mohammed Way, Jos8am to 3pm
C-O 16-17 Beach Road, Jos8am to 3pm
Yelwa Road, PMB 11, Shendam8am to 1pm
Dadin Kowa, Jos8am to 3pm
Behind Bokkos Lg Sec, Bokkos8am to 1pm
Rwangpam Street, Jos8am to 3pm
PANKSHIN BO8am to 1pm
JARMAI8am to 1pm
PLOT 137 OLU OBASANJO ROAD, PHC8am to 3pm
86B OLU OBASANJO ROAD, PHC8am to 3pm
NEAR AKUKUTORU LGA, ABONNEMA8am to 1pm
UNIPORT8am to 3pm
73 AHOADA ROAD OMOKU8am to 1pm
Business Office8am to 3pm
32 AZIKIWE ROAD DIOBU8am to 4pm
NAOC PREMISE RUMUEME MILE 4 PHC8am to 3pm
RIVERS STATE UNIVERSITY PH8am to 3pm
GCB-216B WOJI ROAD GRA PH 8am to 3pm
SHELL INDUSTRIAL AREA, RUMUOMASI8am to 3pm
RUMUOKORO8am to 3pm
ELELENWO GRA 118am to 3pm
RUMUOKWUTA8am to 3pm
25 TRANS AMADI PHC8am to 3pm
15 AGGREY ROAD8am to 3pm
14 AZIKIWE ROAD PHC8am to 3pm
4 HOSPITAL ROAD8am to 3pm
94 TRANS-AMADI PHC8am to 3pm
ISIOKPO8am to 1pm
BONNY ISLAND8am to 1pm
14B AZIKIWE RD8am to 3pm
43 ESTATE ROAD WOJI YKC8am to 3pm
73 IKWERRE ROAD8am to 4pm
147 TRANS AMADI8am to 3pm
REFINERY RD ELEME8am to 1pm
RIVERS STATE SEC 8am to 3pm
GCB STATION ROAD 8am to 3pm
SOKOTO 28am to 3pm
SOKOTO 18am to 3pm
AJRB SOKOTO8am to 3pm
134, Hammaruwa Way, Jalingo8am to 3pm
25, Hammaruwa Way, Jalingo8am to 3pm
34 BaRoade Way Turaki WaRoad Jaling8am to 3pm
Mayo-Selbe Road8am to 1pm
Near Motor Park SaRoadauna LGA8am to 1pm
2 Ahmadu Bello Wy SaRoadauna LGA8am to 1pm
Takum Business Office8am to 1pm
Wukari Business Office8am to 1pm
Mutun Biyu8am to 1pm
1 Kasim Ibrahim Way Damaturu8am to 3pm
10 Burka Abba Ibrahim Damaturu8am to 3pm

 

GUSAU 18am to 3pm
GUSAU 28am to 3pm

 

 

Tips and Advice

At UBA we remain committed to evolving products and services that fit into your lifestyle. We also like for you to be safe while online. Here are just a few ways we believe you can maximise your experience and security when banking online with us.

Learn more. Know more. Do more, with our Frequently Asked Questions.

Learn how to get the best from our banking channels here. Find out more visit UBA Youtube channel

Find out how to stay safe online and while using our products. Find out more Security Center

Find out how to avoid sites that pretend to represent UBA Group, or any of our subsidiaries, avoid advance fee scams. Find out more at Security Center

Avoid choosing easily guessed words or numbers. Avoid writing your Sign-In information in a place where others can view it.
Use the “Sign Out” button to sign out from Online Account Access upon completion of your session and close your browser.
Do not use email for account-specific questions. Email is not normally encrypted and your account information could be intercepted.
Review your statement information regularly for unauthorised transactions.

  • 1. Do your own safety checks—Before installing a new app, read other users’ reviews to see if the app is safe and does what it claims to do. Be extra wary of “free apps” distributed through little known sites, or via links sent by email or text message.
  • 2. Read the permissions first—We know—wading through all the legalese that comes with app permissions can be tiresome, but it is well worth your while. Make sure that the app won’t invade your privacy by accessing information it doesn’t need, like your contacts, camera, or keystrokes. Pay special attention to any mention of paid services, like premium text messages, so you know what you are agreeing to.
  • 3. Limit your install options—Stick to using the official Google Play store or a reputable store like the Amazon App Store. (Although using the Play or Amazon stores is no guarantee that all the apps there are safe, they tend to have more users and more reviews to base your decisions on.One quick and easy way to avoid unsafe apps is to make sure that the “install from unknown sources” setting remains in the off position. This prevents you from installing applications from anywhere other than the Play store.
  • 4. Limit your app use—Only install apps you need and use regularly. If you no longer use an app, uninstall it to keep it from accessing your information unnecessarily. This will help you save memory, and reduce your exposure to potential risks. For apps that you do use, limit their access to personal information so that they only access what they need to function properly. For example, a weather app doesn’t need access to your photos.
  • 5. Use mobile security—Comprehensive protection, like McAfee Mobile Security, can help guard against viruses, malware, device theft and other threats. It can also help you understand how your apps are using your personal information.
    culled from McAfee.

 

CBN Customer Biometric Data Capture

  • Unique customer identity, irrespective of the applicant’s bank
  • Easier and faster credit check
  • Authentic means of identification
  • Assists in non-repudiation of transactions
  • More efficient method of fraud management
    • Means of identification (international passport, voter card, national identity card, driver’s license) with clear picture
    • A complete enrollment form

Customer Feedback Survey

Dear Esteemed Customer,
In our bid to meet your service expectations, we solicit your feedback on the quality of our service delivery.
Kindly take a few minutes to complete this questionnaire. Be assured this exercise will not take more than five minutes to complete.

 

 

UBA's Policy

This privacy policy regulates how personal information can be used by United Bank for Africa (UBA) Plc and Group of companies.

Contact

If you have an inquiry, request, complaint, or suggestion, please call us on:
(+234) 01-2808822 (2808UBA)
(+234) 01-6319822
(+234) 7002255-822 (0700-CALL-UBA)
or email cfc@ubagroup.com

 

Help Videos

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