• – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
• – TypeCardless Withdrawal
• – Select option DCardless Withdrawal
• – Select Send Money To Phone
• – Enter the Amount you want to send inmultiples of N1,000
• – Enter a unique four-digit cash out PIN (this is required for withdrawal via the ATM)
• – Enter a descriptionor skip
• – Confirm the transaction details displayed, i.e., the phone number linked to your account and amount, then select pay or cancel
• – Select an account to debit if multiple accounts are linked on Leo
• – Authorise the transaction using any of the authentication methods displayed on Leo
• – A 10-Digit cash out tokenwill be generated. You can use the code to withdraw from any UBA ATM or share with a beneficiary for withdrawal from any UBA ATM. (Note: The Withdrawal code and Amount is also delivered to the registered mobile number as SMS and expires in 48hrs)

• – Press any key on the ATM to bring up the options.
• – Select UBA Cardless Withdrawal 

• – Enter your one-time 4 digits cash out PIN for verification.

• – Enter the 10 digits UBA cash out token generated via Leo.

• – Enter the Cash Out Amount

• – Withdraw your cash.

Note: Cardless Withdrawals can only be made on UBA ATMs

• – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
• – Type ‘Cardless Withdrawal’
• – Selectoption D – Cardless Withdrawal
• – Select Cancel Request
• – Select the account number used to generate the cash out token
• – Authorise the transaction using any of the authentication methods displayed on Leo
• – Enter the 10 digits cash out token you wish to cancel
• – Request will be cancelled

• – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
• – Type Cardless Withdrawal
• – Select option D – Cardless Withdrawal
• – Select Check Transaction Status
• – Authorise the transaction using any of the authentication methods displayed on Leo
• – Enter the 10 digits cash out token you wish to check
• – Status of cash out token will be displayed