Self Service

Banking at your finger tips

With our digital channels, most of the things you come to do at the bank can be done yourself.

General Account Statement

  • On Leo, send ACCOUNT STATEMENT and follow the prompts. Please note that you would have to enroll first.
  • For Mobile Banking, click on self-service and choose bank statement option to generate a statement up to a year.
  • On Internet banking, click on the My Bank Statement option, choose a date range within one year and download.

Check Balance

  • Send CHECK BALANCE to Leo, authenticate with your PIN and get your account balance.
  • On Mobile Banking, log in, select banking and view your account balance on the dashboard.
  • For Internet Banking, log in and view your balance on the dashboard.
  • Dial *919*00# on your registered phone to get your balance. Please note that you would have to enroll first.

Get Account Number

  • Send ACCOUNT NUMBER to Leo on Facebook. Please note that you would have to enroll first.
  • On Mobile Banking, click on settings and choose the App appearance option and unmask your account number.
  • For Internet Banking, log in and view your account number on the dashboard.

Freeze Account

  • Send FREEZE ACCOUNT to Leo.
  • Dial *919*9# to freeze your account

Block Card

  • Send BLOCK CARD to Leo on Facebook and WhatsApp and block your card.
  • Dial *919*10*#, follow the prompt and block your card.
  • On Mobile Banking, choose the self-service option from the menu and block your card.

Reset password on Internet Banking

  • On the Internet Banking landing page, click on the forgot password option and follow the prompts.

Get Internet Banking User ID

  • On the Internet Banking landing page, click on the forgot User ID option and follow the prompts.

Increase transaction limit

  • On Mobile Banking, choose the self-service option from the menu, select transaction limit and follow the prompts.

Account Opening

  • On Leo, send ACCOUNT OPENING on Facebook or WhatsApp and follow the prompts.
  • Dial *919*20# to open an account. Please note that you would have to enroll first.
  • Visit aop.ubagroup.com to open an account.
  • On Mobile Banking, choose the self-service option from the menu, click on new account request and follow the prompt.